RETURNS AND EXCHANGES
RETURNING ITEMS PURCHASED AT READERS.IN
We want you to be happy with your purchase from readers.in. You may exchange or return most merchandise for a full refund, less shipping charges, based on the original form of payment, within 7 days of purchase.
In the case of an exchange, shipping for the new item will be free of charge. (However, we do not refund return shipping charges, unless we made an error.)
YOUR RETURN/EXCHANGE OPTIONS
Return readers.in items by mail
Please call customer service for an authorization number and instructions on any return. Unauthorized returns will not be received.
- Complete the Return Form, indicating item(s) being returned and reason(s).
- Securely pack your merchandise with the invoice.
- Ship the package through reputed shipping Carrier.
- We'll process your return within 10 days of receipt, though it will take longer to appear on your statement. If you provided an email address, we'll notify you via email when your exchange has been received and processed.
For goods bought on readers.in, we will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the amount to Credit Card or Net-Banking account. If the payment mode was Cheque or DD, we will send you a cheque. Cheques will be sent to the billing address of the customer.
For products which are incorrectly shipped, damaged in transit, with defects Please send us a mail at firstname.lastname@example.org or call us on 040 64602868 to obtain a Return Receipt Number.